I recently had the pleasure of reading ‘Thanks for the Feedback The Science and Art of Receiving Feedback Well’, and it has truly been a game-changer for me. As someone who often finds myself on the receiving end of feedback, both in my personal and professional life, this book could not have come at a better time. It sheds light on the intricate dynamics that play out when we receive evaluations, criticisms, or advice from others. The authors, Dan Stone and Sheila Heen, do an excellent job of addressing the tension that arises when we want to learn and grow, but also desire acceptance just as we are. They provide a comprehensive framework for approaching feedback with curiosity and grace, helping us navigate difficult conversations more effectively. In our modern world, where feedback is ubiquitousfrom bosses, colleagues, customers, family, friends, and in-lawsthis book offers invaluable insights into how to turn off-hand comments, annual evaluations, and unsolicited advice into opportunities for productive learning. What sets ‘Thanks for the Feedback’ apart is its focus on the receiver. While many resources are available for those giving feedback, this book flips the script and emphasizes the importance of educating receivers. The authors argue that this approach is more effective, and I wholeheartedly agree. Stone and Heen draw on their extensive experience working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. They infuse the book with humor and clarity, making complex concepts accessible and easy to understand. The book is a must-read for anyone looking to improve their ability to receive feedback effectively. It provides practical, hard-headed advice that is grounded in the latest insights from neuroscience and psychology. I have no doubt that ‘Thanks for the Feedback’ will become a classic in the world of leadership, organizational behavior, and education.
The bestselling authors of the classic
Difficult Conversations
teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning
We swim in an ocean of feedback. Bosses, colleagues, customersbut also family, friends, and in-lawsthey all have suggestions for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional developmentbut we dread it and often dismiss it.Thats because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now.
Thanks for the Feedback
is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on lifes blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that weve got it backwards and show us why the smart money is on educating
r
e
ceivers
in the workplace and in personal relationships as well.Coauthors of the international bestseller
Difficult Conversations
, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.
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